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    Jain Marketplace
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    Seller FAQ

    1. Can I sell on Jain Marketplace?
      1. Yes, any seller who follows organic, pure, Jain, and vegetarian ethics to manufacture products can be eligible to sell on Jain Marketplace.
    2. How can a seller register or apply for a selling account?
      1. For web user:
        1. First, you have to register with us, you can follow the link:
          1. https://www.forjain.com/register?returnUrl=%2Fvendor%2Fapply
        2. After successful registration, you can simply click on the button on the top right corner of the site,
          1. Link:
            1. https://www.forjain.com/vendor/apply
      2. Now you just have to describe in which category you’re dealing with (i.e. Baby Product, Grains and Pulses, Grocery, etc.)
      3. You have to tick on the described category if you don’t see your category you can simply tick on ‘other’ and simply describe your business.
      4. And just click on submit.
      5. After submission of your request, Jain Marketplace personally contacts you on your registered Email id or Contact number. (It can take up to 7 working days)
    3. For application User:
      1. Click on the highlighted button on your application
      2.       
      3. Now follow the below steps:
        1. Now you just have to describe in which category you’re dealing with (i.e. Baby Product, Grains and Pulses, Grocery, etc.)
        2. You have to tick on the described category if you don’t see your category you can simply tick on ‘other’ and simply describe your business.
        3. And just click on submit.
        4. After submission of your request, Jain Marketplace personally contacts you on your registered Email id or Contact number. (It can take up to 7 working days).
    1. Do I have to pay any amount to become a seller on Jain Marketplace?
      1. No, we do not charge any amount; it is completely free to become a seller for Jain Marketplace.
    2. Why GST and PAN?
      1. As per government law for an e-commerce business on the customer invoice, we have to show the GST and PAN number of the seller.
    3. Do I need a computer and a Printer?
      1. You can access the order from mobile so you don’t have to worry about the computer but a printer is needed for the invoice in the order package.
    4. How can I fulfill the orders?
      1. After verification of the seller account request, Jain Marketplace will provide you a vendor dashboard where you can manage your product name, price, images, stock, and various things.
      2. You will be able to check the orders on our dashboard and you can also check the status (pending order, completed order, in shipping).
    5. What to do after I get an order?
      1. Jain Marketplace will provide you with a demo before the actual orders, but you can follow these guidelines for order:
        1. After getting the notification of order on email and SMS you can check the portal.Now you will be able to see the orders and then you will have to compare the received order id with the order id visible on portal.
          1. Sales > Orders (Path for the portal)
        2. Click on the ‘Edit’ button on matching order id and print the invoice from the top right corner in order.
        3. Now you have to pack the order and you have to put the invoice inside the packaging.
        4. Now you just have to click on add shipment button in the same order.
        5. After adding the product into add shipment, Jain Marketplace will provide you the Shipping Slip. After that, you can take out the print of the slip and stick on the package box.
        6. Now the shipping partner will contact you and pick the shipment.
        7. After a successful pick up you have to click on Shipped from the order you add in shipment.And this is how you fulfilled the order.  
          1. Sales > Shipment (Path for successful shipping status)
    1. How a seller will get paid for the completed order?
      1. Jain Marketplace has 2 payment cycles, 15 Days and 30 Days. The seller can choose the suitable/preferred payment cycle.
    2. What support will I get?
      1. Jain Marketplace will notify you about every new order. In case of any confusion, you can contact on the given numbers: +91 – 9979005622 | +91 – 9979005623.
      2. If any technical issue arises, our technical support will contact you and resolve the issue with the utmost efficiency.
      3. You won’t have to worry about the shipping as our shipping partner will fulfill every order.
      4. In case of any other issue arise, you can call or email on given numbers and email.
        1. Email: support@forachiever.com
        2. Phone: +91- 9979005622 | +91-9979005623